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Course book
1.Douglass, L.M. (last edition) the effective Nurse: Leader and Manager.
Mosby, St. Louis.
2.Sullivan, E.J. and Decker, P.J. (2004) Effective leadership and Management in Nursing. Prentice Hall
Supplementary references
1.Marquis, B.L. and Huston, C.J. (last edition) Leadership Roles and Management Functions in Nursing: Theory and Application. Lippincott Eilliams & Wilkins: Philadelphia.
3.Tappen, R; Weiss, S; Whitehead, D (2003) Essentials of Nursing Leadership and Management. Davis FA
4.Koch MW, Fairly TM. Integrated Quality Management The Key To Improving Nursing Care Quality. Mosby: St. Lowis. 1993.
5.Basu R. Implementing Quality: A Practical Guide to Tools and Techniques. Enabling the Power of Operational Ecellence. Thomson: ustralia. 2004.
Other Information Resources
The instructor has the option of administering a test different from that missed by the student but one that tests the same body of knowledge.
College policies are to be followed in case of missed mid-term.
Contents:
Introduction to leadership, management and administration:
Differences between leadership, management and administration.
Levels of management.
Roles of first-line nurse management.
Leadership theories:
Functions of theories.
Characteristics of successful leader.
Eras of leadership theories.
Features of each eras.
Classification/ eras of the leadership theories.
Management process:
Organizing
Planning
Staffing and scheduling
Directing and supervising
controlling
Planning:
Benefit of planning.
Approaches for planning.
Levels / Types of planning.
Tools / planning hierarchy.
Decision making:
Relationship of planning and decision making.
Differences between decision making and problem solving.
Types / Level of decision.
Steps of decision making process.
Types of decision environment.
Factors affect decision making.
Methods of improving decision making.
Techniques of decision making.
Tools of decision making.
Power and empowerment:
Definition of power and empowerment.
Types of power/ sources of power.
Tactics of using power.
Relationship between power, leadership style, and staff level of readiness.
How to empower staff.
Organizational structure:
Overview of organizational theories
Major concepts and definitions
Organizational structure (formal, informal
Levels of nursing management
The role of nurse manager in organizing nursing care
Communication:
Definition of effective managerial communication.
Communication process.
Types of communication.
Mode of communication.
Channels of communication.
Effective communication principles.
Barrieries of effective communication.
Assertiveness tactics.
How to be persuasive leader.
Management of Conflict:
Attitudes toward conflict
Types (Intra-personal, interpersonal, between health organizations)
Sources, and consequences of conflict
Conflict resolution models
Motivation:
Definition of motivation.
Motivation theories:
Maslow.
Hertzberg.
Expectancy.
Equity theory.
Reinforcement theory.
Goal setting theory.
Why & How increase staff motivation:
Job design and core job dimensions.
Climate and moral.
Motivation in organizational change.
Staffing and scheduling:
Definitions
Patient classification systems
Types of nursing care delivery system
Recruitment and selection
Factors influencing staffing
Centralized /decentralized scheduling systems
Scheduling
Absenteeism, turnover
Deligation:
Terms and definitions
The importance of delegation in nursing management
The delegation process
The principles of delegation
Obstacles to delegation
Building and managing Team:
Definitions
How group affect individuals
Team development process
Characteristics of groups
The nurse manager role as a team leader
Total Quality Management (TQM):
Introduction to management concept.
Types of standards.
Components of quality system.
Quality control criteria.
Nursing audit and peer reviewing.
Tools used in quality control.
Managing and initiating change:
Climate for change.
Change within a system frameworks.
The process of change.
Change agent/ qualities, skills, characteristics and role in an organization.
Change theories.
Types of change:
Managed.
Planned.
Change strategies.
Politics of change.
Understanding acceptance and resistance to change.
Trends and issues in nursing management:
The changing health care system.
Managed care, case management.
Cost effectiveness and cost containment.
Use of computers in health care.
Job engineering, redesign and enrichment.
Nursing associations.
Legal and ethical issues in nursing:
Nursing regulation in Saudi Arabia.
Legal issues (management, patient care,employment).
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