Services of Technical Support Department
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Participating in setting the technical specifications for colleges and University administrations needs. Participating in the technical studies conducted for future projects, for the Deanship and other sectors needs of devices, programs and networks. Following up the maintenance of the mainframe, terminal ends, printers and communication devices with companies. Performing maintenance programs for personal computers and its networks and peripherals. Setting up and installing terminal ends and printers in colleges and University administrations. Introducing technical consultations based on the request of colleges and administrations or individuals and proposing suitable solutions fro each case. Receiving and distributing different devices. Maintenance of all the laboratories devices in the Deanship. Participating in conducting studies to connect different University sectors and the internal and external administrations at the information technology center. Receiving the failure notifications in the mainframe and personal computers and fixing them. Following up the maintenance of the computers in coordination with the University cities and projects administration. Coordinating with the female students department to solve the technical problems of the computers.
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