Document Details

Document Type : Article In Journal 
Document Title :
Employee Burnout in Public Service Organizations in Jeddah City
الاحتراق الوظيفي في المنظمات الحكومية الخدمية في محافظة جدة
 
Subject : Public Administration 
Document Language : Arabic 
Abstract : Empirical evidence has shown that burnout has important dysfunctional ramifications, implying substantial costs for both organizations and individuals because of, for example, increase in turnover, absenteeism, reduced productivity, and human considerations. It is a unique type of stress syndrome, characterized by emotional exhaustion, depersonalization, and diminshed personal accomplishment. The main objective of this study is to determine the level of burnout among employees working in public service organizations, to investigate the factors contributing to burnout, and to discuss how to deal with it . This study also aims to distinguish between those suffering from high or low level of burnout according to background and administrative variables. Non-random sample of (376) employees was drawn from public service organizations in Jeddah city. The study found a moderate level of burnout and there were six factors which contributed to employee burnout. These factors were : organizational sources, job demands, role characteristics, interpersonal relations, social support, and personal expectations. Other results are discussed and recommendations are proposed. 
ISSN : 1319-0997 
Journal Name : Economics and Administration Journal 
Volume : 14 
Issue Number : 1 
Publishing Year : 1421 AH
2000 AD
 
Article Type : Article 
Added Date : Sunday, October 11, 2009 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
ضيف-الله عبدالله النفيعي DAIFALLAH A. AL-NOFAIEResearcher  

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 21771.pdf pdf 

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